FAQ

WHAT TYPES OF PAYMENT ARE ACCEPTED?

Paypal and card payments are currently accepted.  

WHAT CURRENCY IS ACCEPTED? 

Our store accepts various currencies and your currency will be converted at the checkout.

WHERE DO YOU SHIP ?

We ship worldwide! Our postage for domestic orders (US,UK,& Europe) are all the same price, other countries may cost more to deliver to.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

We use Royal Mail for standard deliveries in UK. Every order we fulfil will be sent 1st Class Delivery. Usually takes 1 to 7 business days to get delivered.

We use USPS for standard deliveries to US. Each package prepared in London and shipped (overnight FedEx) to our fulfilment office in Philadelphia, PA. Usually it takes 4-10 business days.

We use Royal Mail Airmail service for deliveries to European Union and other countries in Europe. Usually takes 4-15 business days to get there depending on the destination country.

Countries like Italy, Spain, Portugal, Greece and East European countries takes longer. Because of the problems in their local postal networks.

We use Royal Mail Airmail service for deliveries to Rest of the World. Usually takes 10-25 business days to get there depending on the destination country.

Countries like Australia and New Zealand may take longer.

Our orders are handled manually and may sometimes take a little longer to be delivered because of this.

WHERE IS HORRORBALL BASED?

Horrorball is based in the UK, but we ship worldwide!